Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you contact us, request our services, or subscribe to our communications.

• Personal information (name, email, phone number)
• Business information and requirements
• Communication preferences
• Technical data (IP address, browser type, device information)

2. How We Use Your Information

• Provide and improve our AI business coaching services
• Communicate with you about our services
• Respond to your inquiries and support requests
• Send you marketing communications (with your consent)
• Analyze website usage and improve user experience

3. Lawful Basis for Processing (GDPR)

Under GDPR, we process your personal data based on the following lawful bases:

• Consent: When you voluntarily provide information or accept cookies
• Legitimate Interest: For business operations, fraud prevention, and service improvement
• Contract: To provide services you've requested
• Legal Obligation: When required by law

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Typically:

• Contact inquiries: 3 years after last contact
• Service agreements: 7 years after completion
• Marketing data: Until you opt-out or withdraw consent
• Website analytics: 26 months

6. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from.

• Essential cookies: Required for basic website functionality
• Analytics cookies: Help us understand how visitors use our site
• Marketing cookies: Used to deliver relevant advertisements

8. Your GDPR Rights

Under GDPR, you have the following rights:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time
• Right to Lodge a Complaint: File a complaint with your local data protection authority

To exercise these rights, contact us at info@bafmin.com. We will respond within 30 days.

9. International Data Transfers

If you are located in the European Economic Area (EEA), we ensure appropriate safeguards are in place when transferring your data outside the EEA.

10. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16.

11. Changes to Privacy Policy

We may update this privacy policy periodically. We will notify you of any material changes by posting the new policy on this page.

12. Contact Us

If you have questions about this Privacy Policy, please contact us: